FAQs (Frequently Asked Questions)

How Do I download my designs?

When your order is complete, your SVG designs will be waiting in your account. You can download your designs at anytime from the “Download” section of your PlanetSVG.org account. Save files to your PC by clicking the “Download button” next to a specific design.

How do I unzip SVG files?

When you download one file, it will come in .zip format. You will have to unzip it. In the unzipped file, you will find three formats – SVG, DXF, PNG.
PC: Right-click on the zip file and click “Unzip” or “Extract” (depending on your computer)

How Do I Open This SVG File?

First, make sure you have unzipped the download file. After the file has been unzipped, you can import the SVG files in your cutting software. However please note that double-clicking will not work to open SVG files unless you have specified which program you want your computer to associate SVGs with.

There Are No SVG Files in My Download!

If you don’t see any SVG files in your download folder, here are a few things to try:

1. The download folder comes as a zip file which must be unzipped before you can view and open the files within.

2. Be sure that you have your computer set to show all file types.

3.  Please note that some computers may display SVG file thumbnails as web browser icons (Internet Explorer, Chrome, etc), however they are actually SVG files and should still upload correctly in your cutting software.

SVG files should have “.svg” as the file extension. You can also check the file type or file Properties and they should show as “SVG Document” or “Scalable Vector Graphic”.

If you are seeing any error messages while trying to open the SVG files, please email me and let me know what the error says, and tell me what software you are using, I can help you get the file uploaded.

Why Can’t I Ungroup This SVG?

It sounds like you opened the PNG clipart file. Please double check that you are importing one of the SVG files included in the download folder.

How do I open SVG files in Cricut Design Studio?

Open up Design Space in your internet browser. You do need an account with Cricut to use Design Space.

Next, click on the Upload Images icon on the left hand side. From there you will choose the image upload option on the left hand side and click on the blue icon to proceed with your upload. Browse for your file, select it, and click on Open. Once you have opened your file, a preview will appear in the box. You will then be prompted to change the image name if desired (it defaults to the file name from your computer).

You can also choose to add tags. Once you are satisfied with those edits, click on the green ‘Save’ icon to save your design to your library. On the next screen, you will see your library and any design you have uploaded. When you are ready to insert a design to your canvas, click on it (a green checkmark will indicate it is selected), and then select ‘Insert Images.’ Your design is now added to your canvas and is ready to edit and cut!

How do I open SVG files in Silhouette Studio?

After your files are unzipped, you are ready to begin using your files in Silhouette. Remember, Silhouette Basic Edition users will want to use the DXF files, and Silhouette Designer Edition users can use either the SVG or DXF files. There are three methods you can use to open your files. All of these methods require you to open up your Silhouette Studio software FIRST. Your files will not properly open unless you open from WITHIN Silhouette.

Method 1 :
This is the File>Open method. Open up Silhouette, and in the upper left hand corner click on the ‘File’ icon. Then scroll down and click on ‘Open.’ You will then navigate to the folder your file is located in, click the file, and select OK to open.

Method 2 :
This is the Drag and Drop method. It is very simple and all you need to do is Drag the file you would like to open into your Silhouette work area. If the file type is compatible with your edition, it will be placed in your work area where you dropped it.

Method 3 :
This is the Silhouette Library method. You can add any compatible file to your Silhouette Library so that you can place it in your work area without searching for it on your computer. To add a file to your library, open up Silhouette and click File>Import>Import to Library. You will then be able to search for the file you would like to add to your library. Click OK and your file will now be available to you to use at any time while working in Silhouette. Now, if the file you would like to use is already in your library, you can start a new project by opening up Silhouette and then clicking on the ‘Show Library’ icon located on the left hand side. Locate the design you would like to use, and double click it. The design will now be added to your work area.

I am working with the DXF file in Silhouette Basic Edition. When I try to move or resize the design, it leaves pieces behind.

DXF files import as outlines only with no colors and no layers. So, when using a DXF file, you need to be extra careful, especially if there are lots of little pieces in your design. You may need to group together and/or make compound path like pieces/colors/layers to cut. Use the PNG photo as a guide if needed. I personally highly recommend upgrading to the Designer Edition as soon as you are able, as SVG files import differently with colors and layers, so they are typically easier to work with.

 I opened my file in Silhouette, but nothing is there. It looks blank

The design might have imported either very small or somewhere off the mat. Use the zoom out icon and zoom out as far as it will go. Then use your keyboard and hit Ctrl plus the letter A to select everything. If there still appears to be nothing in the file, contact the designer for guidance. If you were able to locate the design off the mat and want to avoid this in the future, go into your import settings (Edit> Preferences> Import Options) and check the following for both the SVG and DXF option: Fit to Page, Make White Lines Black, and Join Lines Into Polylines.

Can I Use These Files Without A Cutting Machine?

Yes, absolutely. You can use the PNG file for iron on transfers and printing onto paper. Please set your required print size on your printer before printing.

FILE TYPES

SVG

SVG stands for scalable vector graphics, this file format can easily be scaled without losing quality as it is vector, not made from pixels like a photo is. An SVG is suitable for Cricut Design Space, Silhouette Designer Edition & other cutting machines.

DXF

Suitable for Cricut Design Space, Silhouette Basic & other cutting machines.

PNG

PNG stands for portable network graphics, a PNG file is a high res pixel based file with a transparent background. A PNG is suitable for Cricut Design Space, Silhouette Basic / Designer Edition & other cutting machines.